Service & answers
Frequently Asked Questions
Everything you need to know about our drinks, delivery and subscriptions.
What is JustBe?+
JustBe offers Italian-inspired ready-to-enjoy drinks in the iconic 200 ml aluminium bottle. Simply chill, open and enjoy the moment.
Which varieties are available?+
The range includes Sparkling Icons, natural wine cocktails and alcohol-free options. You will find all currently available varieties under “The Range”.
How large are the bottles?+
Classic JustBe drinks contain 200 ml. The limited BeHugo Sharing Bottle contains 750 ml.
How should I serve JustBe?+
Well chilled, straight from the bottle or over ice in a glass. Each product page includes a matching serving suggestion.
Which alcohol-free products are available?+
All products with 0.0% ABV are collected in our “0.0% ABV” category.
Are the drinks vegan?+
The drinks are vegan according to their individual product information. Please also check the ingredients and allergen information on the product page and label.
Do the drinks contain allergens?+
Wine-based products contain sulphites. The information on the relevant product page and product label is authoritative.
How much is shipping?+
Shipping within Germany is free. EU shipping costs €12 and is free for orders of €100 or more.
How long does delivery take?+
Delivery within Germany usually takes 2–4 working days.
How does the subscription work?+
For selected standard boxes, you can choose a delivery interval and receive the displayed subscription discount. Deliveries can be skipped, paused or cancelled at any time. Gift boxes are excluded.
Can I cancel my order?+
Information and the cancellation form are available on our “Cancellation” page. Our customer service team will be happy to help with any questions.
How can I contact JustBe?+
Use our contact form or email us at office@justbedrinks.com.